James tiled our bathroom (walls and floor) in 2010, our kitchen floor including under floor heating (which is fantastic) in 2011 and in November 2012 our complete en suite shower room. The quality of his workmanship is exceptional and this is supported by his excellent timekeeping, trustworthiness (we just gave him the keys to the house so he could let himself in!!) tidiness and friendliness. We buy expensive tiles and have learnt if you want quality advice and workmanship then James is your man!